Privacy Policy

Information We Collect

Depending on the services used, wj2 may process the following categories of information:

  • Account details, including registered mobile numbers and login credentials.
  • Identity information required for age or account verification.
  • Device information, browser type, and IP address.
  • Transaction records and account activity, where applicable.
  • Customer support messages and related communications.

Only information necessary for a specified and lawful purpose should be requested.

How Personal Data Is Used

Personal information may be processed to support account registration, authentication, service delivery, and customer assistance.

Where applicable, data may also be used to investigate unauthorized account activity, maintain service security, and fulfill legal or regulatory obligations.

Personal information should not be used for unrelated purposes without an appropriate legal basis.

Data Security and Retention

WJ2 recognizes the importance of protecting account information against unauthorized access, disclosure, alteration, and loss.

Appropriate technical and organizational safeguards should be applied according to the sensitivity of the information being processed.

Personal data should be retained only for as long as necessary to fulfill legitimate purposes or applicable legal requirements. When retention is no longer justified, information should be securely deleted or anonymized.

Information Sharing and Third Parties

Personal information may be disclosed to authorized service providers, payment processors, verification partners, or regulatory authorities when necessary and legally permitted.

Any third party handling personal data should be subject to appropriate confidentiality and security requirements.

WJ2 should not disclose personal information for unrelated commercial purposes without a valid legal basis.

User Privacy Rights

Under the Philippine Data Privacy Act of 2012, individuals have rights concerning their personal information, subject to applicable legal conditions.

These may include requesting access, correcting inaccurate records, objecting to certain processing activities, or requesting deletion when legally appropriate.

Users may submit privacy-related inquiries through the official wj2 Contact Us channel. Identity verification may be required before processing sensitive requests.

Cookies and Mobile Information

The website or supported application may use cookies and similar technologies to maintain sessions, remember preferences, and support technical functionality.

Users can manage browser cookies through their device settings, although disabling essential cookies may affect account access.

Privacy Policy Updates

This policy may be updated when data processing practices, service requirements, or applicable laws change.

Any material changes should be communicated through appropriate platform channels. Users are encouraged to review the latest Privacy Policy to remain informed about how their information is handled.

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